Three steps to a limit

Responsible gambling at Maxispin Casino: keep the pace yours

Play only if you are 18+, and every Maxispin Casino account comes with deposit limits, loss limits, session time limits, a cooling-off period and self-exclusion.

Set your limit

MGA licensed since 2014License MGA/B2C/021/2014 held by Maxispin Casino Ltd., company C-69076, audited by Gaming Laboratories International, SIQ, and iTech Labs

In short

The essentials at a glance

Short facts, plainly put, because this casino would rather you knew them before you play.

Minimum age18+

Regulator and licenceMalta Gaming Authority, MGA/B2C/021/2014

National registerBetStop

National Gambling Helpline1800 858 858

Limit questions[email protected]

Five tools

Tools that sit ready before you need them

Useful the moment you want a clear edge on your spending before a session starts.

Capped from the start

A deposit limit caps how much you can put in over a chosen period, so the ceiling is decided while you are calm. Switch it on before your first session of the week.

Set your walk-away point

A loss limit stops the session when your net losses reach a set level, so a rough run ends on your terms. Set it if you tend to chase a bad start.

How long is enough?

A session time limit closes your play after an agreed span, so an evening does not quietly turn into a night. Switch it on when you book time to play.

Away, then back

A cooling-off period steps you away from the account for a while, with your balance and history kept in place. Reach for it when you need distance, not a permanent door.

Room to step away

Self-exclusion locks you out of Maxispin Casino for a set stretch, so the decision you make now still holds later. Choose it when a pause is not enough.

How it is done

From intention to a limit that holds

This block settles where the controls sit and how little time they take.

Open your profile menu

Sign in and open the profile menu, where the responsible gambling settings are grouped together. Have a rough figure in mind before you begin.

Which worry is yours?

Pick the control that matches your worry: deposits, losses or session time. Each one works on a different part of your play, so choose the one that answers the question you are asking.

Which period fits?

Fill in the amount or the minutes, then the period it covers: a day, a week or a month. Read it back once; a lower figure is easier to keep than an ambitious one.

The moment after saving

Save the change, then reopen the settings to see the limit listed as you set it. Keeping a note of the figure helps you spot drift later.

When you keep playing past your own plan

Catching these signs early keeps a habit small and the choice in your hands. Setting a deposit limit or taking a pause is the simplest first step, and both live in your account.

Read down the list slowly and see which lines sound familiar.

Playing longer than you told yourself you would
Chasing a loss with money meant for bills
Keeping your play quiet from people close to you
Feeling restless on days you do not log in
Borrowing to top up a balance
Playing to lift a low mood, not for fun
Losing track of time and money in a session

You want to talk to someone

Reach out to a service that listens for free

Worrying that asking for help means paperwork, a bill or a lecture is the fear this block sets aside.

National Gambling Helpline

Counsellors answer calls and online chat around the clock, every day of the year, at no cost and in confidence. Players and worried relatives can both use it, along with self-help tools and a directory of local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Meetings across Australia bring people who gamble together with others in the same position, and relatives are welcome too. Groups meet in person and online, so there is usually one within reach. gaaustralia.org.au

National Debt Helpline

Financial counsellors give free advice on gambling debt on weekdays during business hours. Callers reach people who help sort out repayments and talk to creditors, without judgment and without a fee. ndh.org.au

From a short pause to a long goodbye

How long should I pause for? This is the lighter option: a break of hours or days with play locked for that time. You start it in your account settings, and access returns by itself once the period ends.

Set a long stop in your account. Choosing this closes your access for a long stretch and the decision stands once made, so it cannot be undone early. You set it in your account settings; while it runs, play here stays out of reach.

From a few months to a lifetime. BetStop is run by the Australian Government through ACMA, and registration lasts at least three months, up to a lifetime. It is completed online in around five minutes at betstop.gov.au, and you may name a support person. betstop.gov.au

Six things asked

Before you raise it, read this

Short answers, so you know what each choice does before you act.

Why does Maxispin Casino ask me to prove my age?+

Australian law sets the player age at 18+, and every account here is checked against that. Proof of age is one of the documents we request during verification, along with address and card details. Until it is confirmed, your account stays limited.

What should I do if someone close to me plays too much?+

You can call the National Gambling Helpline on 1800 858 858, which takes calls from relatives as well as players, at any hour of any day. Gamblers Anonymous Australia runs peer meetings across the country. Talking about money owed is also worth doing early, and the National Debt Helpline offers free financial counselling.

Could I end my self-exclusion sooner if I change my mind?+

No. A self-exclusion runs for the whole period you chose and it cannot be cut short. If it was set through BetStop, opening it again means at least three months have passed and a statutory declaration confirming you have seen a counsellor or GP.

How is a pause different from barring myself for good?+

A pause is a break you take inside your account, while a self-exclusion closes your access for a fixed term you pick. Both leave your balance and history with us, but only the pause is meant to be short. When the pause ends, play is open to you again.

Can I change a deposit limit on my phone?+

Yes. The mobile version of the site holds the same account section, so the limits you see on a desktop appear there too. Any change you save is stored on your account, not on the device you used.

Does excluding myself at Maxispin Casino cover other sites?+

No. A self-exclusion set here applies to this account alone. Broader coverage comes from BetStop, the Australian Government register run through ACMA, which licensed online and phone wagering providers must honour. Joining it there lasts at least three months.